Official Legal Information
Privacy Policy
This page describes the high-level privacy practices for the official Wasatch Parking payment and backend service surface used for customer portal, handheld, reporting, and related support operations.
Last updated: May 23, 2026
Who we are
Wasatch Parking is a Utah-based parking operations and payments business. This backend surface supports official Wasatch Parking services, including customer payment workflows, handheld parking operations, reconciliation, reporting, and support activities. You can learn more at www.wasatchparking.com.
Information we may handle
Depending on the parking program, transaction, or support request, this service may handle:
- Contact information you or a customer provides, such as name, email address, and phone number.
- Payment-related records such as transaction amounts, timestamps, payment status, partial payment instrument references, processor response details, refunds, and operational audit information.
- Vehicle, license plate, parking session, event, lot, or location details that are needed to identify a transaction or support a parking workflow.
- Account, tenant, or user information needed to authenticate authorized users and support reporting or administration.
- Technical and security information such as device, request, log, or monitoring data used to maintain service integrity, detect abuse, and troubleshoot problems.
How we use information
We use information handled by this surface to operate parking and payment services, process and record transactions, support refunds or disputes where applicable, enforce access controls, respond to support requests, maintain audit trails, monitor service health, and comply with legal or contractual obligations.
Payment processing and service providers
Payment processing may involve third-party providers that support Wasatch Parking payment workflows. Those providers may process payment information under their own terms and privacy practices. This backend may store payment-related records needed for order tracking, reconciliation, refund handling, reporting, fraud review, and customer support, but it is not intended to publish or expose full payment card data.
Retention
We may retain transaction, audit, and operational records for as long as reasonably needed to support parking operations, accounting, reconciliation, customer service, security, fraud prevention, backup and recovery, and compliance obligations. Retention periods can vary based on the relevant parking program, payment record type, or legal requirement.
Security
We use administrative, technical, and physical safeguards designed to reduce unauthorized access, misuse, and loss of the information handled by this service. No internet-connected system can be guaranteed completely secure, and this page does not promise that transmissions or stored records are immune from all security risks.
Disclosures
We may disclose information to service providers, property or event partners, payment processors, auditors, legal authorities, or other parties when reasonably necessary to operate the service, investigate misuse, comply with law, protect rights or safety, or complete an authorized transaction or refund workflow.
Parking-specific notice
Posted parking rules, lot signage, event notices, and property-specific instructions remain important sources of information about parking terms and operations. Those notices may affect the data needed to identify a vehicle, transaction, permit, or event record.
Contact
If you have questions about this privacy policy or need support for an official Wasatch Parking payment workflow, contact help@wasatchparking.com or call (801) 557-0247.