Official Legal Information

Terms of Use

These terms apply to the official Wasatch Parking payment and backend service surface used for customer portal activity, handheld parking operations, reporting support, and related service workflows.

Last updated: May 23, 2026

Official service surface

This backend and its related pages identify an official Wasatch Parking service surface. Access to this surface, the Wasatch Parking customer portal, and related payment workflows must be used only for lawful and authorized purposes.

Accurate information

You are responsible for providing accurate information when making a payment, requesting support, managing an account, or submitting vehicle or transaction details. Inaccurate or incomplete information can delay support, reconciliation, permit handling, or dispute review.

Parking rules and notices control operations

Posted parking rules, lot signage, event-specific instructions, permits, and property notices continue to govern parking operations. Payment through a Wasatch Parking surface does not override posted restrictions, time limits, validation requirements, event rules, permit conditions, or enforcement notices.

Payments, records, and refunds

Payment availability, transaction status, and refund handling can depend on the relevant site, event, property policy, or applicable operational review. Wasatch Parking may maintain transaction, audit, and support records to verify payment status, investigate issues, reconcile processor records, and respond to authorized refund or dispute requests.

Acceptable use

You may not use this service to interfere with operations, probe for unauthorized access, submit false information, automate abusive requests, impersonate others, or misuse payment or parking records. Wasatch Parking may limit, suspend, or investigate access when needed to protect customers, clients, properties, and service integrity.

Availability

We work to keep payment and support services available, but operation can be affected by maintenance, network issues, third-party processor availability, property-specific changes, or other interruptions. This page does not guarantee uninterrupted service.

Privacy

Your use of this service is also subject to the Wasatch Parking Privacy Policy.

Contact

If you need support regarding an official Wasatch Parking payment or account issue, contact help@wasatchparking.com or call (801) 557-0247.